betus.com.pa Reviews

I was a consistent depositor about 2 years ago. I live in NY and lost access to crypto currency which is why I stopped depositing initially. Once I was able to find a way to buy crypto again I had every intention of depositing to BetUs again But their arrogant unhelpful and lying support staff has drove me off AGAIN,!! This is the 4th time that I have thought about and was about to make a deposit until I realized that theses people will NEVER CHANGE! This time around I received a casino scratch card bonus for$25 in the mail. AND WAS ALSO CREDITED WITH A $25 FREE PLAY in my account. After finishing my scratch card bonus, I asked if maybe I would be able to covert my free play for sports into a casino chip. They agreed took my free play out of my account and never gave me a casino bonus. Their reason was ridiculous, they told me I already used it. No matter how many times I tried explaining to them that I had a free play and a scratch card bonus they didn't care. So because I asked for it to be converted into a casino bonus it cost me my $25 free play. They have documented times of when my free play was removed from my account and when I completed my scratch card bonus. The evidence speaks for itself, my free play for sports was removed after I had already completed the scratch card bonus.. THAT'S BECAUSE I ASKED FOR to convert my sportz free play into casino. That's when they removed my free play and said I would get a casino bonus. But now they change their whole story and want me to believe that I used up my free play credit. Then they closed my account when I called them out on their BULLCRAP. 4 times I have thought about coming back and depositing again, all 4 times they have done something grimy and dishonest like this. THERE WILL NOT BE A 5TH TIME. MY ACCOUNT CAN STAY CLOSED

Great gaming

i like the way i get paid so quickly and i have a great account manager

Say you’re one deposit away to get another bonus. Make the deposit then they say you are still one away. Stick clear of these BS tactics to get you to deposit.

This platform fraudulently OVERCHARGED my transactions by $20+. I sent them screenshots of my credit card statements and that wasn't good enough for them, because I used a virtual card. So the information mismatches my original payment method. So I filed chargebacks. You can close my account I don't CARE. If I get one more threatening or aggressive phone call from you I will be filing a report with the Curaçao Gaming Control Board. I mean that with every fiber of my being. I understand being overcharged a couple dollars for processing, but $20-30 of an overcharge is INSANE. I never had that happen to me with ANY online casino. And I gamble A LOT. Support staff is so rude and aggressive. The worst I have ever dealt with. And I gamble ALL OVER THE INTERNET. Call me one more time, and I will file a report with the GCB.