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Betway is one of the worlds leading betting and gaming companies, and with a confirmed record breaking pay out, Betway is a company you can trust.
Reviews
162
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J
Mar 10, 2026
Awful awful awful
Customer Service
1.0 ★
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J
Jan 23, 2026
Worst corrupt company ever
Worst corrupt company ever scum robbing people needs 🛑
Customer Service
R
Dec 29, 2025
Absolute scumbags
Absolute scumbags. I didnt know I had created an acoount years before so seen a sign up bonus. I created an account that was the exact same name, address and it never flagged. I deposited and they then shut my account and said I had to speak to them. I waited over 25 mins to be told the suspended my account and are keeping my deposit for an honest mistake. If I was trying to have multiple accounts I would not have used my name, the same address thats just plain as the nose on your face. Theives they are.... AVOID!
Customer Service
D
Dec 6, 2025
I actually feel sick
I actually feel sick. The sign up bonus was not credited to my account after I 1000% did all the right things, staff accused me of lying and said I must have pressed the wrong button and ended the chat immediately. I waited 1 hour of my day to get through to somebody. Horrible horrible company. Complaint made
Customer Service
D
Nov 25, 2025
scammers silly money spent on games…
scammers silly money spent on games over the last week never pays a fraction back of what you lose when you finally hit a bonus foreever kicking you out of games while 50 odd £ down forever hitting streaks of 30+ spins with no return and when a win line does land its usually half the value of your spin, wouldnt give them 1 star review if it was possible should of just cancelled my ban k payments with these con artists
Customer Service
M
Nov 19, 2025
Worst online casino out there
Worst online casino out there! Do not use!
Customer Service
J
Nov 16, 2025
Error with money taken from bank
Have just seen a bank withdrawl by betway of which i did not make i was fuming 55 pounds but I have just been in touch with costomer service who actually was very helpful its an error and im hoping itll be back in my account soon if so not a oroblem and i may even open the account again as i closed it due to withdrawl issues but whoever i spoke to has made me think betway may be ok hopefully i will beable to up date this review with a positive review when refund is in my bank by the 18th nov . I want to thank the guy who sorted it out and replying with email to let me know and confirm the error After withdrawl issue on 14th which resulted in me shutting my account i can only say this issue was sorted quickly and how costomer service shd be and keeps costomers . So will look into rejoining based on expierience today .
Customer Service
W
Oct 15, 2025
SCAMMERS
SCAMMERS. Stay well clear. They offer promotions but don't honour them. When you want to query or get help they unable to do anything. Such a terrible company they need reporting to gambling commission
Customer Service
L
Aug 24, 2025
Scammers
Gladly let’s you deposit with no problems but won’t let you withdraw your winnings, and customer service is non existent
Customer Service
B
Aug 21, 2025
Absolute Scammers AVOID
Absolute Scammers Failed to pay me out when I won on the live Alice in Wonderland game and when I went to live chat to address the problem they then proceeded to suspend my account. They don’t reply to emails, don’t honour their promotions and don’t pay you correctly. Betway need investigating by the Gambling Commission as they are absolute scammers
Customer Service
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